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FREQUENTLY ASKED
QUESTIONS
FOR
FREE
STORE CLUB
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The
below listed FAQs were taken, with permission, from the back
office portion of the Free Store Club website. If
there is a question you have other than what is listed below,
feel free to contact us through the 'contact' button on this
website. We sincerely appreciate your interest!
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Q1:
How Long has Free Store Club been in existence?
A1: Free Store Club began accepting enrollments
on November 29, 2001.
Q2:
Who owns the Free Store Club?
A2: Free Store Club is a subsidiary of Signed
and Numbered International, Inc. (SNII), a US (North Carolina
based) company. SNII was chartered in June of 1997 and
adopted the d/b/a Lighthouse America later that year.
Lighthouse America operated two MLM divisions, LHAStore and
TeamFire International, prior to the formation of the Free Store
Club. Since that time, LHAStore has been merged into Free
Store Club.
The President and CEO of SNII, Paul Burks, is currently the
hands-on manager of Free Store Club.
The company fully occupies a large free-standing office /
warehouse / shipping complex at 500 East Center Street,
Lexington, NC 27292. Lexington is a small community on the
bustling I-85 corridor between Greensboro and Charlotte, NC.
Since Free Store Club is an Internet only company, telephone
support is limited to emergencies that cannot be handled by
through the Contact Us system online. Should you have such
an emergency, you may reach the company at 336 243-1123 (voice)
or 336 243-1094 (fax). Office hours are 9:30 AM to 5:00 PM
Eastern US time Monday through Friday.
Please do not call with questions about the marketing plan, pay
plan or other general questions. If you can't find the
answer to your question, please us the Contact Us link to submit
your question to Customer Service.
Q3:
Can I make money just from my store?
A3: Yes! Of course you can. Many of our
members make a good living retailing products from their
Store. There are basically two ways to approach this.
1. Invite others to shop at your online store,
and earn the retail profit.
2. Buy products from your store at wholesale
and resell for a profit using any number of methods, including
face-to-face selling and the Internet.
Q4: What is the
guarantee or warranty of products we order?
A4: Items ordered from advertisements posted by
other members on the World Marketplace are not
the responsibility of Free Store Club. Be sure that you
have a clear understanding with the seller exactly what are your
rights concerning any purchase.
Products ordered from the WebStore are covered
by the FreeStoreClub guarantee. If you are not satisfied
with any purchase for any reason, simply return it within 30
days of purchase for refund or exchange. Since these
products are sold to you at or below the company's actual
delivered cost, this guarantee covers only ONE unit of each
item. If you are ordering multiple units for resale it is
advisable to order a single unit FIRST, to be sure the product
is suitable for your purpose, before ordering larger quantities.
Most of these products carry additional manufacturers
warranties. See the individual listings in the online
store for details on each item's warranty or guarantee.
Q5:
I’m not good with people and I don’t like selling. Can
I make money with the Free Store Club without selling?
A5: Yes! FSC was conceived and built from
the ground up to allow our members to succeed without recruiting
or face-to-face selling. We teach members to use an
automated, self-duplicating marketing system. This system
is designed to build long-term residual income without ever
having to talk to anyone. You can even run your business
anonymously if you wish. The EMM system is presented in
detail in the members' back office.
Q6:
Am I required to "recruit" new members to qualify for
downline commissions?
A6: To become commission qualified, you must
activate at one of the three Premium levels and also successfully
invite new members to Free Store Club. Use the EMM system
to make sharing the FSC opportunity with others simple and
quick. Recruiting, in the traditional sense, is not
necessary, since the EMM system is designed to eliminate the
need for personal contact.
Q7: How
should I advertise my FreeStoreClub business in order to build
residual income?
A7: EMM
(Exact Method Marketing) advertising is the life blood of your
Free Store Club business. It is important that you keep a
steady flow of new members joining your group and that they
duplicate your efforts.
Because of this, we have provided a number of Automated
Advertising Options that work well. You'll find
these in the Marketing section of your Back Office. You
should select the option or options that best fit your
advertising budget and time schedule.
Some of the Options cost less and require more of your time,
others cost more, but are more automated and require less
"hands-on" operating time.
Q8:
How should I advertise in order to make retail product sales?
A8: There
are many ways to make retail product sales. Some of our
members focus all of their attention on this income stream, some
focus entirely on building a downline group and some do both.
If you choose to build a product-based income there are several
ways to do it. The most popular ways are:
- Order the products at
wholesale and sell them directly to friends, relatives or
other contacts.
- Set up a flea market
booth and sell the products over the counter.
- Pick a few of your
favorite products and list them on E-Bay or other online
auctions.
- Advertise online,
using traffic exchanges or other methods, and refer people
to your FreeStoreClub retail website where they can order
the products direct from the company. We send your
profits to you once a month.
Selling FreeStoreClub
products is FUN! Many of our members have sold a lot of them
just by showing, wearing, and sharing them with friends.
You'll be surprised how easy it is.
Q9:
A rose by any other name is still a rose. Isn’t Exact
Method Marketing (EMM) really just network marketing by another
name?
A9: This is probably the singular MOST
IMPORTANT distinction that needs to be made by ANYONE
considering the Free Store Club opportunity. Be sure that
you are absolutely clear on this. "MARKETING
PLAN" DOES NOT MEAN "PAY PLAN"!
There is absolutely NOTHING wrong with the multiple level,
duplicating downline PAY PLANS used by most MLM companies!
They represent the most powerful concept for wealth building
EVER CREATED! The problem with MLM is NOT the pay
plan. The problem is the MARKETING plan.
You see, the PAY PLAN cannot PAY if the MARKETING PLAN fails to
create the duplication that fuels it. If you could join a
company, immediately sponsor 2 people who then sponsored 4, who
then sponsored 8, who sponsored 16, etc, with each of those
people making monthly sales quotas, you'd become VERY rich VERY
fast! That kind of duplication is the job of the MARKETING
PLAN.
That's where Network Marketing (Multi-Level Marketing - MLM)
breaks down.
"Networking", in the traditional sense, involves
SELLING and selling requires a highly developed set of
skills. There are hundreds, maybe thousands of books that
teach selling techniques. Read ANY of them and you quickly
see that the sales process is a battle of wills. It pits
the SALESPERSON'S crafting and delivery of a persuasive
presentation and closing sequence against the PROSPECT'S natural
resistance to being SOLD!
If SELLING was easy then there would be no NEED for those
thousands of books about how to do it. It takes longer to
become a master at the art of selling than it does to become a
medical doctor or an engineer!
Why?
Because human beings have a natural, unconscious, built-in
resistance to being sold - EVEN if the product or service is
something they NEED AND WANT!
Yet, for some unknown reason, Network MARKETING (there's
that word again) has promoted the idea that ANYONE can be
successful at performing the task of SELLING others on the
opportunity.
Most people cannot successfully sell, just as most people
cannot successfully do brain surgery or design bridges.
They simply do not have the skills, and after hearing NO a few
times, the feelings of rejection lead them to give up.
Exact Method Marketing uses the same type of downline-driven
PAY PLAN as Network Marketing, just as Joe's Hamburger
Stand uses the same type of ground beef that McDonald's
uses. But that's where the similarity ENDS!
Understand this.
If ANY MLM company, using almost any pay plan, could persuade
EVERYONE who signs on to STAY WITH IT until they sponsored only
2 people...ONLY TWO...they would have an unstoppable
money machine!
EMM replaces a MARKETING PLAN that requires human
"adversarial selling" with a MARKETING PLAN that
informs, enlightens and explains the opportunity to targeted
prospects, people who are LOOKING for what EMM offers.
Then it allows those prospects to choose whether or not they
will participate.
No pressure from a sales person, no hype and no need to
"defend".
Most importantly, EMM allows non-sales people to replicate the
process with NO REJECTION. There is NO reason for ANYONE
to fail in EMM, because ANYONE can continue to send out email
until they reach their goal. THE ONLY FAILURES IN EMM WILL
BE THOSE WHO DO NOT DO THE PROCESS.
EXACT METHOD MARKETING is NOT Network Marketing!
The difference is NIGHT AND DAY.
EMM
provides you with a system for automating the process of
introducing new members to your organization. As a premium
member, commissions are earned by you as those new members in
your Group 1 and Group 2 choose to upgrade to a premium hosting
option. Payday reports that you receive before you begin
following the EMM process yourself, result from someone ELSE
doing the EMM steps. This means that they are helping to
build ONE of your groups for you. Your own EMM targeted
marketing will begin building the other group.
The entire process has been reduced to a few simple tasks that
almost anyone can do, without personal selling, recruiting or
talking to anyone, even anonymously, but you must be willing to
do those simple tasks. This is not a "do nothing,
throw your money in and get paid" program. It is a
REAL program that really works if you follow the EMM steps.
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